Privacy Policy


ROUTE is committed to your right to privacy and the safeguarding of your personal information. In compliance with federal requirements, the Privacy Policy as published below outlines our practices for collecting, using, sharing, and protecting the personal information you share with us through this website. Please read this notice carefully; its contents will help you make informed decisions with regards to the information you choose to share with us both online and offline.

As a visitor to this website, you are free to browse its published content anonymously; you are not required to share with us your personal information. However, the dissemination of your personal information is required when interacting with pre- and post-project features installed here or when otherwise contacting us for any reason. The extents of the information we collect wholly depends on the context of your interaction with this website and its published features. In most instances this information is limited to basic personal identification (eg: name, email, telephone number). Depending on the nature of your interaction, however, additional information such as project and structure information may be required. Route, LLC remains the sole owner of the information collected by this site.

ACCESS TO YOUR INFORMATION We only have access to the information that you have voluntarily shared with Us via email or other form of direct contact. This information will only be used in responding to you and only for the reason you contacted us. Your information will not be shared with any third party other than as required to complete your request, e.g. to ship an order or estimate costs. It will not be sold or rented to any third party. We may, contact you via email in the future to share with you specials, new products or services, and changes to this Privacy Policy. You may opt out of any future contacts from us at any time.

We employ third party companies and individuals in the facilitation and maintenance of this website as well as in the analysis of this website’s analytics and usage. These parties may have access to all or some of your personal information as required to perform these tasks on our behalf and are obligated to adhere to standards of non-disclosure.

Payment information such as credit card numbers, security codes, and expiration dates are collected and securely stored by our payment processor. We do not, at any time, have access to this information.

SECURITY When you submit sensitive information through this website, your information is protected both online and offline. Sensitive information such as credit card data is encrypted and transmitted to us securely. The closed lock icon in the address box at the top of your web browser and/or the “https” at the beginning of the web address indicates the existence of these precautions. In addition to taking secure online measures, we also are committed to protecting your information offline as well. Only those employees who required access to your information in the performance of a specific task (ie: billing or customer service) are granted access to personally identifiable information. Computers and servers in which personally identifiable information is stored are kept in a secure environment.

AUTOMATICALLY COLLECTED DATA The specific, non-personal, data as follows is automatically collected when you interact with our website

Our Website uses "Cookies" to identify the areas of our Website that You have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. Most current web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access certain functions and activities published on our Website. Personally identifiable information is never a part of any Cookie.

Third party tracking tools have been integrated into this website to improve its performance and features. These tools are designed to collect only non-personal information specifically related to your use of this Website. Because these tools are created and managed by third-parties outside of our control, we are not responsible for what information is actually captured by, used by, and protected by these third parties.

When you visit this website, information is automatically transmitted from your web browser or mobile device. This information includes your website of origin when arriving at this website and your destination site when exiting this website. The IP Address of the computer or proxy server used to access the internet, the internet service provider, web browser, and operating system information is automatically transmitted. This information is used to better understand our audience and improve this site’s user experience..

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

SURVEYS & CONTESTS Personal information may be required as part of your participation in a survey or contest published at this website. Participation in these surveys and contests are completely voluntary. Information requested may include contact information such as name and shipping address and demographic information such as zip code and age. For what purpose we collect and utilize the provided information may vary depending on the context of the activity and will be further stated as part of the applicable terms and conditions.

CHILD PROTECTION We do not verify the age of our users nor do we have any liability for verifying a user's age. It is assumed that You meet the legal age requirements to view the content published at this website as set by Your place of residence. If you are the parent of a minor You are legally liable for any and all transactions created by your minor.

EMAIL We fully comply with national laws regarding SPAM. You may, at any time, opt out of receiving email from Us with exception to transaction specific correspondence such as order confirmations and billings. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

UPDATES We reserve the right to modify this Privacy Policy at any time. You may be notified of material changes to this policy by the method of our choosing including but not limited to direct email, blog post, or notification upon your return to this website. We will also change the “updated” date at the beginning of this policy. Updates are effective immediately and replace all prior versions of this policy.

CONTACT US Should you wish to review, change/correct, or request the removal or disposal of the personal information that we’ve collected from you, or should you have any questions about our privacy practices or feel that we are not abiding by this policy, please contact us via email.